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We tell Meta (Facebook and Instagram) that you visited and whether you clicked to start, and Microsoft Clarity records how you scroll, click and tap on this site. It helps measure our ads, decide who sees them and improve the site. You can turn this off here.
Details in our health data privacy policy. Change it any time at the bottom of any page.
Email is the fastest way to reach us. We read and answer every message. If we are slow, it is because we are a small team, not because we forgot you.
For questions about your treatment, your plan, or a prescription, the best place is a message to your care team inside your account, so your provider sees it with your history.
Clinical care is provided by DrTelx, an independent, licensed telehealth medical group. Your provider reviews your information and holds sole discretion over your treatment.
If your provider prescribes treatment, it is prepared and shipped by a licensed U.S. pharmacy in our network: EPIQ Scripts, Foothills Professional Pharmacy, or Emerald Compounding Pharmacy. Each is licensed in the states where it dispenses, accredited by the National Association of Boards of Pharmacy, and LegitScript approved.
The specific pharmacy that filled your order, along with its contact details, is printed on your medication label and the paperwork in your shipment. You can reach that pharmacy directly using that information, or email us at [email protected] and we will connect you.